AXA in the GCC 
As part of the AXA Group, AXA in the Gulf profits from financial strength and stability that gives us a significant competitive advantage.
Present in the region for more than 60 years, AXA is the largest insurer in the GCC with branches across Bahrain, Oman, UAE and Qatar. In Saudi Arabia AXA is known as AXA Cooperative Insurance.
AXA offers support and expert advice to help you find the best insurance solutions for your business and personal needs. With our new tagline redefining insurance, AXA Insurance in the Gulf is taking on the challenge to prove to you that we are available, reliable and attentive
2011 key figures
> Present in 5 GCC countries
> 12 branches across the region
> Over USD 510 million in revenues
> Over 700 employees
> Over 500,000 clients (o/w 80% satisfied customers)
> Over highest insurance company brand awareness
AXA in the world
The AXA Group is the largest insurer in the world:
> Present in 57 countries
> 101 million clients worldwide
> 163,000 employees
> 55,000 exclusive distributors
> AA- rated by Standard & Poor's
One business, many skills
AXA Group develops and offers products and services adapted to each customer and owes its success and solidity to the variety and performance level of these products and services in:
> Property & casualty insurance
> Life insurance
> Assets management
2011 key figures
> 86 billion euros in revenues
> 3.9 billion euros in underlying earnings
> 4.3 billion euros in net income
> 1,079 billion euros in assets under management
> 79% customer satisfaction – up from 78% in 2010
Compliance and Ethics
Our success and our reputation are not only dependent on the quality of our products and the service provided to our clients, but also on the way in which we do business.
AXA is committed to conducting its business according to the highest standards of honesty and fairness. This commitment to observing the highest ethical standards is designed not only to ensure compliance with applicable laws and regulations in the various jurisdictions where we operate but also to earning and keeping the continued trust of our clients, shareholders, personnel and business partners.
All the news
4/8/2010
AXA Insurance Gulf launches its online services
- Customers can now buy and renew motor policies online
- Get a quote in less than a minute
- 5% discount for buying a new policy online
AXA Insurance Gulf, the region’s number one international non-life insurer has launched its online service allowing customers to buy and renew their insurance policies online.
The service which can be accessed via its website www.axa-gulf.com provides a quote in less than 1 minute and rewards those who buy a new policy online with a 5% discount on their premium. Customers need to fill in the necessary details like car make and driving history in a simple 2 step process and pay via their credit card. The policy documents are delivered to a location of their choice within the UAE by courier.
Alexis de Beauregard, Chief Officer Marketing and Retail Product Offering said, "Through customer insight we found out that our customers wanted a simple and easy way to buy their policies without the inconvenience of battling traffic and trudging all the way to their insurer to buy a policy. If you fill in all your information correctly and provide the right documents you can get your insurance with a click of button without moving farther than your laptop."
51% percent of internet users in the UAE reported purchasing products and services online. E-commerce users in the UAE are estimated to exceed 1.16 million consumers and the UAE’s penetration of e-commerce consumers stood at 25.1%, markedly higher than its neighbours in the GCC region.
"We expect a significant number of our direct customers to use this unique service and as many as 70% of our customers confirmed that they would be happy to renew their policies online if AXA offered such a service" continued Alexis.
Jean-Louis Laurent Josi, CEO AXA Insurance Gulf, commented, "The UAE is seeing a healthy increase in the number of internet users and is one of the fastest broadband markets with a multiplying population of young tech savvy people. We seek to become as accessible to our customers as possible and this facility was created to save time and money for our clients through technology. AXA Gulf is now ahead of its competitors in that we provide multi-access for our products across various distribution channels in the UAE."
The company plans to provide all its personal lines products online in the near future enabling customers to buy total insurance solutions via the internet. The online service is just another proof of how AXA Insurance is striving hard to differentiate itself from its competitors to become a preferred insurer and provide better service to its customers.
Notes to the editor:
About AXA in the GCC
With a workforce of over 620 employees, 12 offices region-wide, a customer base of 250,000 and a gross written premium of over US$ 430 million, AXA is the leading non-life international insurer in the Middle East offering a wide range of insurance products and services for corporate and individual customers.
About AXA group
AXA group's operations are diverse geographically, with major operations in Europe, North America and the Asia/Pacific area with 67 million clients and 135,000 employees. For full year 2008, IFRS revenues amounted to Euro 91.2 billion and IFRS adjusted earnings to Euro 3.7 billion. AXA had Euro 981 billion in assets under management as of December 31, 2008. The AXA ordinary share is listed on compartment A of Euronext Paris under the ticker symbol CS (ISIN FR0000120628 – Bloomberg:
CS FP – Reuters: AXAF.PA). The American Depository Share is also listed on the NYSE under the ticker symbol AXA.
